We do not send bulk automated marketing emails or use marketing automation plugins. All client communications, follow-ups, and project-related emails are sent manually by our team.
Emails generated through Zoho Invoice (invoices, statements, and payment reminders) are transactional communications necessary for the performance of our services. These cannot be unsubscribed from while you have an active relationship with us.
If we ever introduce any form of promotional or newsletter communications in future, we will only do so with your explicit, freely given opt-in consent obtained in advance. Opt-out will never be used as a substitute for consent.
How to opt out of non-essential communications: If you no longer wish to receive non-essential emails or follow-ups, you may contact us through any of the following channels free of charge:
- Email: gio@crea8.co.za
- WhatsApp: +27 83 300 0158
- Post: 16 Park Street, Perlamoenbaai, Gansbaai, 7220, Western Cape, South Africa
We will honour your request within 30 days, and in most cases immediately.
We do not sell, rent, or share your email address with third parties for marketing purposes.
This policy is governed by the Protection of Personal Information Act 4 of 2013 (POPIA) and applicable provisions of the Consumer Protection Act 68 of 2008.