Let’s Crea8 (Giovanni Liebenberg t/a Let’s Crea8)
Last Updated: 01 April 2026
Payment Terms
Existing clients are invoiced on the 21st of each month, with payment due by the last day of the month.
New clients are required to pay a 70% deposit before any work commences. The remaining 30% is due upon project completion and client approval.
No work will commence without an approved written quotation.
Changes to Scope of Work
If the scope of work changes after quotation approval, additional fees may apply. Any scope changes must be agreed in writing before extra work begins.
Deposits and Refunds
The 70% deposit is non-refundable once work has commenced. Refunds are considered only in exceptional circumstances at our sole discretion, less any costs already incurred.
Project Suspension and Unreachable Clients
We reserve the right to place projects on temporary hold if payments are not received by the due date.
If a client becomes unreachable after reasonable attempts via email, phone, and WhatsApp, the project will be placed on hold until contact is re-established.
Hosting and Third-Party Services
When we manage hosting renewals or other external services on a client’s behalf, and the client is completely unreachable despite repeated contact attempts, we reserve the right to cancel those services to prevent financial loss to Let’s Crea8. Such cancellation will be treated as cancellation by the client.
Let’s Crea8 will not be held responsible for any loss or damage suffered by the client due to non-payment or resulting suspension/cancellation of services.
Cancellation by Client
If you cancel a project after the deposit has been paid and work has started, you may be liable for costs incurred up to the point of cancellation. We will provide a breakdown of costs upon request.
For questions about refunds or cancellations, please contact Giovanni Liebenberg at gio@crea8.co.za or +27 83 300 0158.